Privacy Policy
Your trust is important to us. Learn how SpaPass collects, uses, protects, and manages your personal information when you use our website, mobile applications, memberships, and spa booking services.
Information We Collect
We may collect personal information including your name, email address, phone number, billing details, booking preferences, and membership information when you use our platform.
How We Use Your Information
- Process spa bookings and memberships.
- Provide customer support.
- Send booking confirmations and reminders.
- Improve our services and user experience.
- Offer personalized wellness recommendations.
Payment Information
All payments are processed through secure third-party payment providers. We do not store your complete card information on our servers.
Sharing of Information
We may share limited booking-related information with our spa partners to facilitate appointments and wellness services. We never sell your personal information to third parties.
Cookies & Tracking Technologies
We use cookies and analytics tools to improve website performance, remember user preferences, and enhance your browsing experience.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Membership Information
Membership data, booking history, rewards, and wellness preferences may be stored securely to provide personalized experiences and exclusive benefits.
Your Rights
- Access your personal information.
- Request corrections to inaccurate data.
- Request deletion of your information.
- Opt-out of marketing communications.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Contact Us
If you have any questions regarding this Privacy Policy, our team is here to help.
Your Privacy. Our Responsibility.
We are committed to protecting your information and providing a safe, secure and trusted wellness experience.